In Water Damage

Bristol, Kingsport, and Johnson City, TN

Benjamin Franklin once said, “An ounce of prevention is worth a pound of cure.” This credo certainly applies regarding water damage. It is going to be a stressful experience if water damage strikes your home or business. But, your Tri-Cities water restoration experts are here to help you prepare with these key facts about water damage.

Know the causes of water damage

Water damage often occurs as the result of flooding, stemming from heavy rain during a weather event such as a hurricane or thunderstorm. Water damage also may take place as a result of a burst pipe, a malfunctioning appliance, a leaky roof or foundation, an overflowing septic tank, or drainage problems.

Know the dangers of water damage

Flash flooding, a burst pipe, or sewage backup all could produce several inches of water in a location within a few hours. This water could contain potential contaminants such as bacteria and viruses that can lead to serious illness. Failing to drain the water in the first 24-48 hours can cause significant damage to the building and lead to the growth of mold that can make you and others living or working inside the structure.

What you should do after water damage occurs

Your first step after any water damage should be to shut off your main water line (if you are able to locate it), and then contact a company that is licensed and experienced in water damage restoration. Do this immediately! The average person cannot always detect water damage easily. It can seep into the wood, walls, and carpet and do serious permanent damage to your home or business. Next, contact your insurance company to begin the process of filing a claim. If your home or business has suffered structural damage, do not enter until it has been evaluated by an industry professional.

How does a professional restoration technician help resolve water damage?

First, standing water will be pumped or extracted out of the flooded area, and then any water-damaged materials will be removed—either to be restored or discarded. Items that commonly sustain water damage include furniture and personal items, but also flooring, baseboards, insulation, drywall, and carpet padding. Next, a restoration technician will dry out the water-damaged area and disinfect it. This may involve the use of specialized equipment such as air movers and dehumidifiers. A restoration technician also will disinfect and restore any surface that has been damaged by mold, should any be found during the water restoration process.

Will my insurance policy cover water damage?

Most homeowner’s insurance policies cover water damage from sudden and accidental causes, such as a malfunctioning appliance or burst pipe. However, standard homeowner policies do not cover flood damage or water damage from lack of maintenance. You can purchase flood coverage from the National Flood Insurance Program.

Water Restoration in Johnson City and Kingsport

We understand that water damage can be a very stressful experience. If your home or business sustains water damage, then Spotless Carpet Cleaners can help. We offer 24-hour emergency service. If you need us, you can always call at (423) 926-9251.

Spotless Carpet Cleaners is proud to serve the cleaning, carpet, and water or fire restoration needs for customers in the areas of Kingsport, Johnson City, and Bristol, Tennessee, and has done so since 1975.