In Services, Our Company, Prevention, Restoration

Many people who decide to hire a professional carpet cleaner typically have questions before their first visit. Is there anything you have to do before they come? Do I need to prep my home for professional cleaners? What should I expect? We have all the answers for you on what to expect and what to do before professional cleaners visit your home!

What To Expect

The purpose of hiring professional carpet cleaners is to ensure your carpet is as clean as possible. You likely do the cleaning of your house and floors, but sometimes you can miss things. In addition, some stains are tough to remove when you try to do it yourself. This is where professional cleaners come in handy. Professionals have high trained skills and know all the ways to make sure your carpet looks as good as new! Their job is to deep clean the desired areas in your home. So when they first arrive, you will likely need to point out and show them the specific areas you want cleaned. Once they know where they are cleaning, the specialists will get to work! Depending on the severity of your situation, they may use a variety of supplies to deep clean your flooring. Our technicians utilize hot water extraction cleaners, also known as steam cleaners, to clean. In addition, we provide our customers with technical problem solving for difficult spot and stain removal, as well as rapid drying, consistent results, and remarkable customer satisfaction!


The number one question our customers ask is, do I need to do anything to prepare? Our answer is no! Our job is to do the hard work for you, so you don’t have to. There are a few things some customers do that are not required, and up to your discretion. We have had customers remove smaller items from the floor, tabletops, and furniture that will be moved during cleaning. For example, if you have shoes, toys, or other things you do not want us to touch, you are more than welcome to move them. We have also had customers ask if they need to vacuum before we arrive. Again, this is totally up to you. If you would feel more comfortable vacuuming before we come, you may do so. If you would like us to do it, we are fully prepared to do so! We want our customers to know that we are here to help you. We come ready to move any furniture, vacuum, and prep everything ourselves. You do not have to lift a finger!

If you are interested in learning more about a professional carpet cleaner coming to your home, visit Spotless Cleaners and Restoration. At Spotless, we provide a variety of services, including carpet cleaning, carpet spotting, pet accidents, ultra-sonic cleaning, water restoration, and ceramic and grout cleaning. We provide around the clock water restoration services and emergency services because we understand the severity of those situations. As stated before, just call us, and we will take care of it all for you. For more information, check us out online here or call us at (423) 926-9251 today! So to answer your overall question, you do not need to prep for our professional cleaners!