Are you suffering from a water damage emergency? If so, you need to act fast. Sitting water can ruin your home and invite bacteria and mold into places you don’t want it. Here’s what to do if you find yourself in a water damage emergency!
Most people think the first thing they do is call their insurance company, but that isn’t necessarily correct. If your water damage is an emergency, you should call your local restoration company. While awaiting their arrival, there are further precautions to take. If your home is suffering from extensive flooding, evacuate the area until it is deemed safe. Suppose there is water damage in a certain area of your home; clear what you can out of it like electronics or valuables. Once the professionals arrive, show them where the source of the problem lies. If you have a hard time pinpointing where that is, they can help. At Spotless Carpet Cleaners, our certified technicians can help you locate the issue. Once found, our technicians will begin their cleanup.
Once your restoration company begins working, you can contact your insurance company. At Spotless Carpet, we are experienced in this process, so we offer our customers assistance in any way we can. We know that insurance companies have preferred companies they “require” their clients to work with, but there’s a way around that. You have every right to choose the restoration company you want to clean up the damage in your home. In multiple scenarios, we’ve found people follow the suggestions of their insurance company and go with their preferred cleanup crew and end up disappointed. Clients are disappointed because their homes were not properly cleaned up or owed too much to their insurance company for very little work. This does not have to be you! Water damage is a big enough problem to deal with on its own; you don’t need to worry about the company that is cleaning it up.
At Spotless Carpet Cleaners, we offer 24-hour water damage service to all of our customers. This means we will respond to your call no matter the time it occurs. Water damage waits for no one, so we are there when you need someone. Our team of professionals will respond to any emergency with capable and compassionate service! As stated before, we have worked through the claims process before, so we are here to help you! For more information on our water damage cleanup or other services, visit us online here! You can reach us anytime at (423) 926-9251 for your emergency needs. We are just a phone call away!